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Profile Service Instructions

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Profiling is a process that requires you to follow the instructions very carefully.

If you fail to do so precisely, the process won't work! The service you are paying for involves us reading in a colour target as supplied and producing the corresponding printer profile. If the process fails because you failed to print the target correctly, you can send us another target and we will remake your profile for you, however there is a $25 fee for this as we must repeat the entire process.

It's actually pretty simple but do follow the instructions carefully and if in doubt ask a computer savvy friend for assistance.

 

About These Instructions

We've recently significantly simplified these instructions due to the release of a free new Adobe utility specifically designed to print profile targets.

If you want to print them out, just open the appropraite tab below and then go to File->Print in your browser and they should print out very well.

 

Getting Ready For The Profiling Process:

  1. Run all self diagnostic tests your printer has and make sure it is operating perfectly
    *** Make certain your nozzle check is 100% ok!!
    Do one right before you do your profile target print and check it very carefully. This is really not optional - often, clogs (particularly in light colours) will not result in obvious streaking but subtle colour shifts. When the clog clears, your printer will start to output different colour and this will invalidate the profile you've had made - there's no point profiling a broken (clogged) machine).

  2. Make sure you have a few sheets of the paper you are having profiled standing ready.
    (Profiles are obviously paper specific so the target must of course be printed on the actual paper your are having profiled).

  3. Download and install this free utility from Adobe to print your profile target.
    While it looks like a bug report, the download links are a couple of paragraphs from the top. Mac and Windows versions are available.

  4. Choose your instructions below - Nutshell instructions are for people who are confident with their printer driver and colour management settings, while the detailed instructions give a bit more depth in this area.

 

Now Choose Your Instruction Set (Click Tab To Open):

Nutshell Instructions - Colour Profile Service

The instructions in a nutshell - for people who are confident with Photoshop, printer drivers, and colour management:

  • Always download our latest colour profiling target from this page
  • Open the target image in Adobe's Color Print Utility
  • Click 'Print Setup' and make sure A4 is selected as the paper size. Click 'Ok' to return to the main window.
  • Hit 'Print' to move through to your printer driver and go into the properties for your printer.
  • Choose the best matching paper type from the available options for the paper you are having profiled.
  • Choose the print quality level you want to profile (usually Best Photo, 2880, or simply Highest)
  • Disable ALL colour management & 'photo enhance' modes in the printer driver as per the appropriate tab below:
  • Epson Model Number Over 1400
  • Epson Model Number Below 1399
  • Non Epson Printer
  • Disable ALL colour management in the driver
    (Usually achieved by setting 'ICM -> No Colour Adjustment' in Epson printer drivers)
  • If you have a PC - Set the printer to Epson Standard Gamma 1.8 mode (your printer profiles better in this mode - you will also use this mode when you later use your profile)
  • If you have an up to date Mac you will only have No Colour Adjustment available - which is a real shame as these printers tend to profile much better in the Epson standard mode.
  • Disable ALL colour management in the driver
  • This is often referred to explicitly as 'No Colour Management' but sometimes also 'Host Controlled Colour' or 'Application Controlled Colour' - as the Adobe app speicifically does nto apply colour management, the 'host' or application controlled colour results in no colour management as we need it to.
  • (Canon owners take note - this includes checking that if there is a 'photo' setting under colour in your printer driver that you set this to 'none'!)
  • Save these driver settings as a preset you can recall later when using your profile.
  • Print the target image (obviously on the paper you are having profiled).
  • Check the target print carefully - Any streaks/marks etc? If so - re-print it.
  • Leave it to dry for 24 hours, and supply on a separate sheet your name, email address, and the printer and paper details.
  • Submit a corresponding online order of a custom profile to lodge your payment and contact details using the appropriate online product.
    (Note we will process your payment and mark your order as complete, but will record a credit for the profile(s) in our backend system).
  • Mail your target in to us.
  • Make sure you send it to us carefully flat packed in an envelope with card so as to stop Australia Post ruining your target!
  • We will email your profile back within a day or two of receiving the target.
  • When you get your profile back, follow these instructions to use it.

Nutshell Instructions - Black and White Profile Service

The instructions in a nutshell for people who are confident with their printer and colour management:

  • These profiles allow you to soft proof for specialist printing modes for black and white such as Epson's Advanced Black and White mode, or printing through QuadtoneRIP.
  • Always download our latest profiling target from this page
  • Before starting this process, run all self diagnostic checks on your printer (particularly the nozzle check!)
  • Open the target image in the Adobe Color Print Utility or your RIP
  • Move through to your printer driver or in the RIP go into the properties for your printer
  • Choose the best matching paper type from the available options
  • Choose your printer's black and white printing mode, such as 'Advanced Black and White'
  • Set any colour tone controls to neutral, and tone controls to 'normal' (not 'dark' or 'darker'!)
  • Choose the print quality you want to use (usually Best Photo, 2880, or Highest)
  • Print the target image (obviously on the paper you are having profiled)
  • Check the target print - is all of it there at the correct size? Any streaks/marks etc? If so - re-print it.
  • Leave it to dry for 24 hours, and supply on a separate sheet your name, email address, and the printer and paper details.
  • Submit a corresponding online order of a custom profile to lodge your payment and contact details using the appropriate product.
    (Note we will process your payment and mark your order as complete, but will record a credit for the profile(s) in our backend system).
  • Mail your target to us
  • Make sure you send it to us flat packed in an envelope with card so as to stop Australia Post ruining your target!
  • We will email your profile back within a day or two of receiving the target
  • When you get your profile back, follow these instructions to use it

Detailed Instructions - Colour Profile Service
  1. Always download our latest colour profiling target from this page - it can sometimes change as we improve our processes so make sure you use the latest version, not an old one you might have on your computer.

  2. Open the profile target image in the Adobe Color Print Utility

  3. Click 'Page Setup' and make sure the page size is A4 paper. Click 'Ok' to return to the main window.

  4. Now hit 'Print' and move through into the properties for your printer driver.

  5. This next step depends very much on your printer driver.

    In short, you choose the best matching paper type available in your driver (say you are having Ilford Smooth Pearl profiled - you would choose something like 'Premium Semi-Gloss' in the driver). You choose the appropriate print quality level (usually labeled Best Photo, 2880, or Highest). And you must disable colour management as per the appropriate tab for your printer below. Also, if your printer offers a gloss optimiser option, turn that off while printing the target.

    Pick the correct tab:
    - Tab 'PC Epson > 1400' is for people running PCs with an Epson printer with a model number greater than 1400
    - Tab 'PC Epson < 1399' is for people running PCs with an Epson printer with a model number less than 1400
    - Two tabs follow for Mac users of the same.
    - Non Epson Printer is for Canon, HP, Etc owners.

    • PC Epson > 1400
    • PC Epson < 1399
    • Mac All Epsons
    • Non Epson Printer
    Below is a screenshot where we have chosen the correct settings - in this example we are profiling Canson PhotoSatin so we have chosen an appropriate paper type (Premium Semi-Gloss), and set the colour mode to 'Off (No Colour Adjustment)'

    PC Epson Over 1400

    Under 'Print Quality' ->'Quality Options' we also chose the appropriate level of quality:

    Quality Options

    We have chosen a quality level of 'SuperFine' in this case, but you can choose whichever you suits you best. Most people jsut choose the highest setting.

    Generally the highest or one step down from the highest quality level is appropriate - and your profile will only most valid for this specific quality level, so choose wisely (maybe print several copies of the profile target to help you choose the best compromise between speed and quality). On our Epson 7900, we have left 'High Speed' ticked. With newer printers (2007 on) this is generally fine to do but models made before 2007 can have alignment issues with this ticked, so if your printer is older, we recommend leaving this unticked. Edge smoothing should be unticked, and finest detail you can choose ticked or unticked (your printer is slower but sharper in finest detail mode).

    Save your settings once you are sure you have them correct. Remember that when you get your profile back you will need to use exactly the same driver settings.

    You can now print your target image.

    We treat these printers slightly unusually for colour profiling. In No Colour Adjustment mode you get slightly more gamut (range of colours), but much worse neutrals and poor shadow detail. So the best method with these printers is to profile them in another mode.

    Below is a screenshot where we have chosen the correct settings - in this example we are profiling Hahnemuhle Photo Rag so we have chosen an appropriate paper type (Archival Matte). You must set the colour mode to Colour Controls->Epson Standard Gamma 1.8 mode (the best mode to profile the more basic printers in).

    PC Epson Over 1400

    For 'Print Quality' - we have chosen a quality level of 'SuperFine' in this case, but you can choose whichever you suits you best.

    Generally the highest or one step down from the highest quality level is appropriate - and your profile will only be valid for this specific quality level, so choose wisely (maybe print several copies of the profile target to help you choose the best compromise between speed and quality). High speed, edge smoothing and finest detail you should leave unticked.

    Save your settings once you are sure you have them correct. Remember that when you get your profile back you will need to use exactly the same driver settings.

    You can now print your target image.

    In the Colour Matching section of the driver, you will see it is set to 'ColorSync'.

    PC Epson Over 1400

    Move into 'Print Settings'. In this example, we have set the printer paper type to Premium Lustre Photo Paper as we are profiling Ilford Gold Fibre Silk which is a lustre (pearl, semi-gloss) paper. We have also set the Colour Settings to 'Off (No Colour Adjustment')'.

    Mac Over 1400 Print Settings

    We have chosen a quality level of 'SuperFine' in this case, but you can choose whichever you suits you best.

    Generally the highest or one step down from the highest quality level is appropriate - and your profile will only be valid for this specific quality level, so choose wisely (maybe print several copies of the profile target to help you choose the best compromise between speed and quality). On our Epson 7900, we have left 'High Speed' ticked. With newer printers (2007 on) this is generally fine to do but models made before 2007 can have alignment issues with this ticked, so if your printer is older, we recommend leaving this unticked. Edge smoothing and finest detail you should leave unticked.

    You can choose '16 bits/Channel' if you want.

    If you move into 'Advanced Colour Settings' you will see this rather confusing message:

    Ignore This!

    You can ignore this message.

    This message is saying that IF you have enabled colour management in your applications, and IF you have no other better profile, the profile you should have chosen in your application is the one they list. But we have explicitly disabled colour management by using the Adobe utility so this message is not relevant. (Must be the worst example of printer driver design I have ever seen though!).

    In the summary, it confirms that colour management is turned off:

    Mac Over 1400 Summary

    (This says the colour management mode is 'ColorSync' but we have turned off colour management in Photoshop, and the driver is set to No Colour Adjustment, so ColorSync won't actually do anything!).

    Save your settings once you are sure you have them correct. Remember that when you get your profile back you will need to use exactly the same driver settings.

    You can now print your target image.

    Disable ALL colour management in the driver

    This is often referred to explicitly as 'No Colour Management' but sometimes also 'Host Controlled Colour' or 'Application Controlled Colour' (as we have turned off CM in Photoshop, application controlled colour means no colour management)

    (Canon owners take note - this includes checking that if there is a 'photo' setting under colour or ICM in your printer driver that you set this to 'none'!)

    Some example screenshots:

    Canon Small Printer Disable CM

    Canon disable CM Big Printer

    If you have a large format Canon Printer, you might want to check this page for recommended settings for both the printer driver and Photoshop plugin (we recommend using the plugin).







  6.  

  7. Now check your target print - is all of it there, at the correct size? Are there no blotches or streaks or faint lines in the print? If there are any quality issues, re-run your printer diagnostic checks, and then re-print the target.

  8. Leave your target to dry for 24 hours (colour can shift within the few first few hours particularly), and then mail it to us. Make sure you send it to us flat packed in an envelope with card so as to stop Australia Post ruining your target!

    Don't forget to supply on a separate sheet your name, email address, and the printer and paper details!

    We will email your profile back within a day or two of receiving the target.

  9. Submit a corresponding online order of a custom profile to lodge your payment and contact details using the appropriate product.
    (Note we will process your payment and mark your order as complete, but will record a credit for the profile(s) in our backend system).

  10. When you get your profile back, follow these instructions to use it





Detailed Instructions - Black and White Profile Service

Please note this black and white profile service is only intended for recently made printers with specialist black and white printing modes using multiple black inks (like Epson's Advanced Black and White mode), or other printers producing already very neutral prints via a RIP like ImagePrint or QuadtoneRIP. It is designed to give you accurate tonal placement via accurate soft proofing, and to indicate paper tone accurately.

This process will NOT neutralise a a non-neutral printing process.

We're one only a handful of services in the world to offer custom ICC profiles specifically for black and white printing. Whether you use the new Advanced Black and White mode with the Epson pigment ink printers, or something more exotic like Quadtone RIP, your black and white printing process can be profiled - and thus you can open up the world of soft-proofing your black and white prints, just like you're (hopefully) soft-proofing your colour prints already.

Having an accurate soft proof allows you to better pre-visualise your results. You can see the difference between papers without actually printing, and can place tones in your image more precisely at the points you want between d-max (your darkest possible black) and d-min (the lightest grey you can print). You can also see how the white point of a particular paper will affect your print - to decide, for example, if your image will be better printed on a warmer fine art stock, or a bright white semi-gloss stock.

  1. Always download our latest black and white profiling target from this page

  2. Open our profile target in the Adobe Color Print Utility

  3. Click 'Page Setup' and choose A4. Hit 'OK' to return to the main window.

  4. Now move through to the printer driver by hitting 'Print'.

  5. The next stage depends very much on your printer driver.

    In short, you choose the best matching paper type available in your driver (say you are having Ilford Smooth Pearl profiled - you would choose something like 'Premium Semi-Gloss' in the driver). You choose the appropriate print quality level (usually labeled Best Photo, 1440, or Highest). And you engage your printer's specialist black and white printing mode and set all tone controls to neutral and a normal density curve (not dark or darker if these are available).

    • Epson ABW - PC
    • Epson ABW mode - Mac
    • Other Printer Brands
    • Quadtone RIP
    It varies slightly driver to driver but here are some screenshots from a late 2008 Epson driver:

    ABW PC Main Page

    Here we have chosen Archival Matte as the paper type as we are profiling a fine art matte paper (Museo Portfolio Rag). We have set the driver to print one sheet of A4 as required.

    In the 'Print Quality' section, we chose 'Quality Options' which gave us this screen:

    ABW PC Quality Options

    We have chosen a quality level of 'SuperFine' in this case, but you can choose whichever you suits you best.

    Generally the highest or one step down from the highest quality level is appropriate - and your profile will only be valid for this specific quality level, so choose wisely (maybe print several copies of the profile target to help you choose the best compromise between speed and quality). On our Epson 7900, we have left 'High Speed' ticked. With newer printers (2007 on) this is generally fine to do but models made before 2007 can have alignment issues with this ticked, so if your printer is older, we recommend leaving this unticked. Edge smoothing and finest detail you should leave unticked.

    Back on the main page, we also went into 'Advanced' next to 'Colour Controls', which gave us this screen:

    ABW PC Colour Controls

    We set this to 'Neutral Normal' by setting 'Colour Toning' to 'Neutral', then 'Tone' to 'Normal'. There is a quirk in the Epson driver that means when you set the tone to normal, the colour toning settings changes to 'Current Settings' - but it is still set to neutral (you can see nothing moves on the toning wheel).

    (N.B. You don't have to use 'Neutral Normal'. If you make the target print and you see a colour cast (or want a colour cast!), you are free to tone your sample however you see fit. The profile we make you will reflect whatever tone is printed. Some clients make three profiles - a neutral, a cool, and a warm. This way they can soft proof three distinct colour tonings that are suitable for different types of images! Also, if you are using a warm paper, the 'neutral' settings might be a bit cool for the paper, and vice versa for a cool paper. Tweak the toning as you see fit to produce the best target print on your paper, but remember to save your settings as you will have to recall these when you actually make prints with the profile later).

    Now check the summary panel to make sure all the settings you think you've set have indeed been set:

    ABW PC Summary

    If you are sure all your settings are correct, save these settings in your driver so you can easily recall them later when using the profile.

    Now, hit 'Print' to make your target print.


    It varies slightly driver to driver but here are some screenshots from a late 2008 Epson driver:

    Here we are in the printer driver.

    We have chosen our printer (Epson 7900) and then we are going to step through the 3rd drop down menu and set various printer specific settings.

    ABW PC Main Page

    Next we go into the 'Print Settings' section.

    Here we have chosen Archival Matte as the paper type as we are profiling a fine art matte paper (Museo Portfolio Rag). We have set the driver to print one sheet of A4 as required.

    In the 'Print Quality' section, we chose 'Superfine' with Super MicroWeave turned on.

    Generally the highest or one step down from the highest quality level is appropriate - and your profile will only be valid for this specific quality level, so choose wisely (maybe print several copies of the profile target to help you choose the best compromise between speed and quality). On our Epson 7900, we have left 'High Speed' ticked. With newer printers (2007 on) this is generally fine to do but models made before 2007 can have alignment issues with this ticked, so if your printer is older, we recommend leaving this unticked. Edge smoothing and finest detail you should leave unticked.

    We also chose 'Neutral' as the tone on this page.

    Next, still in 'Print Settings' we choose 'Advanced Colour Settings'.

    ABW PC Colour Controls

    We set this to 'Neutral Normal' by setting 'Colour Toning' to 'Neutral', then 'Tone' to 'Normal'. There is a quirk in the Epson driver that means when you set the tone to normal, the colour toning settings changes to 'Fine Adjustment' - but it is still set to neutral (you can see nothing moves on the toning wheel).

    (N.B. You don't have to use 'Neutral Normal'. If you make the target print and you see a colour cast (or want a colour cast!), you are free to tone your sample however you see fit. The profile we make you will reflect whatever tone is printed. Some clients make three profiles - a neutral, a cool, and a warm. This way they can soft proof three distinct colour tonings that are suitable for different types of images! Also, if you are using a warm paper, the 'neutral' settings might be a bit cool for the paper, and vice versa for a cool paper. Tweak the toning as you see fit to produce the best target print on your paper, but remember to save your settings as you will have to recall these when you actually make prints with the profile later).

    Now check the summary panel to make sure all the settings you think you've set have indeed been set:

    ABW PC Summary

    If you are sure all your settings are correct, save these settings in your driver so you can easily recall them later when using the profile.

    Now, hit 'Print' to make your target print.

    We currently don't have screenshots or specific instructions for other printer brands. Just follow the notes above about setting paper type, print quality, and black and white mode in your driver.

    We might be convinced to make you a free profile if you send us some screenshots of your Canon or HP process!

    If you have a large format Canon Printer, you might want to check this page for recommended settings for both the printer driver and Photoshop plugin (we recommend using the plugin).

    You can print the target (and later use your profile) with QuadtoneRIP. This will allow you to soft proof in Photoshop before making your final print through QTR.

    When printing the target, on the PC you just open the image in QTRGui, set all the QTR settings, and print. On the Mac you open the image in PhotoShop and print via the QTR Driver. Remember to save your QTR settings as the profile we make will be valid for only those settings/curves!


  6.  

  7. Now check your target print - is all of it there, at the correct size? Are there no blotches or streaks or faint lines in the print? If there are any quality issues, re-run your printer diagnostic checks, and then re-print the target.

  8. Leave your target to dry for 24 hours (colour can shift within the few first few hours particularly), and then mail it to us. Make sure you send it to us flat packed in an envelope with card so as to stop Australia Post ruining your target!

    Don't forget to supply on a separate sheet your name, email address, and the printer and paper details.

    We will email your profile back within a day or two of receiving the target.

  9. Submit a corresponding online order of a custom profile to lodge your payment and contact details using the appropriate product.
    (Note we will process your payment and mark your order as complete, but will record a credit for the profile(s) in our backend system).

  10. When you get your profile back, follow these instructions to use it
  11.