Please note if you do not prepare your files correctly per the instructions below, we will contact you and ask you to re-prepare the files correctly. This will of course cause a significant delay.
Our entire print service pricing is structured around you supplying completely print ready files which are sent directly to the printer.
Please take care to supply us with files suitable for making high quality prints. This page has notes on preparing your files. We have another page with notes about actually sending us your files.
We suggest you soft-proof your image on a properly calibrated monitor, using our accurate ICC profiles, before delivering your files to us. This will give you an accurate impression of the final print you will receive.
We print on standard sheet sizes - A4 and A3. For anything larger, we use a 24 inch or 44 inch roll and price on a per-running-inch basis.
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We print your image as it comes. That is, you must size your image correctly in Photoshop, on a canvas of the size print you have requested.
Please note if you are getting A4/A3 prints done, your image must fit in the printable page area or it will be automatically sized down to fit. If you need A4/A3 full bleed (i.e. to the paper edge), you will need to get roll prints done, and trim to size.
If you want prints larger than standard A3, you will need to use our roll printing service. You can choose prints on either 24 inch rolls or 44 inch rolls.
Simply supply us with any document up to 24 or 44 inches (by any length) in size, as per the general notes above, and we'll take care of the rest.
We can print full bleed to the 24 or 44 inches if required. The image size must not exceed 30000 pixels in any dimension or we will resample your file down when printing.
You can also use our roll printing service to print many smaller images, laid out on to a single page. Create a new document that is 24 or 44 inches by the length you need, and lay out your smaller images on this sheet in any way that works for you, remembering to need white space around each image if required.
Please be aware that absolute perfect alignment at the very edges of the roll is impossible with heavy fine art materials. Slight skewing of the print on the page may occur, and therefore some final trimming of your print may be necessary (it's usually not more than a few millimeters). If in doubt, leave a 1cm gap around the edges of your images on your sheet layouts.
If sending us true black and white files, please make this explicit - best of all is to put something in the filename to indicate true black and white files, or to supply those files in a greyscale colour space. This is because we use a special mode to print true black and white files.
While we try and detect this by checking all RGB values are the same in a file, if we are not made explicitly aware that a file is true black and white, then we may inadvertantly print this using a colour mode. Results will still be very good, but the best black and whites do come from this specialist mode.