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Contains a range of FAQs relating to do with Image Science.
There were 13 articles found in this category:
  1. questionEx-Demo, Refurbished and Second Hand Equipment at Image Science
    (Latest update - 23/03/2012 - Updated list of NEC monitors.)

  2. questionWhy we can't upload your full size scan files
    It's all about the 'A' in ADSL. It stands for 'asychronous' and what it means in practise is that we our internet connection offers very fast downloads (in practise we can get up to about 2 MB/s) but very slow uploads (at best about 150kb/s but more typically about 100 kb/s in practise). We're ...

  3. questionWhy we generally ship with Australia Post
    Often we're asked why we ship with Australia Post eParcel (note this is a completely different, tracked commercial service, not related to Australia Post's over the counter consumer services). Usually it's phrased along the lines of 'we have a great local courier who can deliver a fridge to Bro ...

  4. questionThe site requires Javascript and Cookies to be enabled make orders
    Our cart makes use of modern technologies like AJAX to create a smooth and easy ordering process. This means that you must have both cookies and Javascript enabled to complete the checkout. There are instructions here to enable Javascript in popular browsers. And here to enable cookies in popul ...

  5. questionHow You Can Support Image Science
    On this website there are more than 170 articles written by Jeremy Daalder, director of Image Science. All of this content, in addition to Jeremy's book on Digital Fine Printing, is provided free of charge. We also have a very popular newsletter with extended articles in it. Of course, content ...

  6. questionSome notes on submitting Sponsorship Requests to Image Science
    We're approached all the year long for financial support - from exhibition support to prizes for competitions and so on. Each year we do our best to help out where we can - we alternate our prizes between the various colleges for example (and I do quite a bit of unpaid guest lecturing around th ...

  7. questionHelp Us To Help You - Getting Technical Support From Image Science
    Please help us to help you! If you are seeking technical support with a product purchased from Image Science, please make it easy for us to help you.  We are extremely well known for our high levels of support, but we do ask that you ask for support in the right way so that we can best allocate ...

  8. questionTurnaround Times for Service Jobs at Image Science
    Around 95% of jobs are in practise returned within 24 hours of our receiving the fully specified job. That said, while we generally achieve this turnaround, we do NOT promise to do so. Our official turnaround time is an estimate of 2-3 business days for all normal size jobs (e.g. 10 prints up t ...

  9. questionHow To Get A Shipping Quote
    If you want to know how much shipping will be for products ordered from Image Science, simply add the items you're interested to your shopping cart on our main site.  Note you do not need to go through the check out just to get a shipping quote. Once you have a cart full of goodies, use the link ...

  10. questionHow Much Will It Cost? Can You Quote Me On...? Do You Pricematch? Etc.
    Image Science tries hard to maintain fair and transparent pricing.  We have never tried per se to be the absolute cheapest in any particular market, as we believe the value of a purchase has far more to do with the overall package than merely the dollar value alone.  Of course, we try hard to re ...

  11. questionHow can we contact you?
    You can use our contact details page

  12. questionHow do we reach your office by public transport?
    Please see our contact details page for a map and for notes on the tram route to our office.

  13. questionDo you have an after hours drop off slot? What about pick ups?
    We do indeed have an after hours drop off slot.  The opening is 4.5cm by 25cm and you can drop jobs off any time that is convenient to you. Behind the slot there is a large, safe, and totally weather protected area so you can rest assured anything you drop off will be safe. Make sure you include ...